We offer FREE shipping in the UK.
Free shipping Worldwide on all orders over £99.

All UK based orders are sent with First Class Signed and normally take 1-2 working days to be delivered. We dont take responsibility if order is lost in post.

Your order is shipped as tracked, but we don’t provide the tracking number with  your order confirmation. If you haven’t received your order in 7 days(international orders 14 days)get in touch with us and we will investigate and update you.

International Orders are sent with the tracked delivery and normally takes up to maximum of 10 days to be delivered, but it may be longer depending on postal service provider.  If the order is seized by the customs, we will need a copy of Official Letter from Customs before we will reship the order.

We do not reship to Australia, Canada, New Zealand.  All order are shipped with slow mail (not signed for, no tracking, but proof of posting will be provided)

We will not reship any orders sent out with a slow mail service.

Estimated Timescales:

We try our utmost to dispatch your order the same day.  We do not post on the weekends as this would mean your order would remain in transit for longer than preferred.

You can pay for your order by Direct Bank Transfer.

On completion of your order, you will receive an e-mail containing the details of your purchase and information regarding your chosen payment method.  If you haven’t received the confirmation email within 25 minutes, please contact us at: [email protected]

DO NOT USE YOUR ORDER NUMBER AS A REFERENCE.
Please use your name and surname as reference.
Example:  Name Surname.
Please round up the amount due for the order to the nearest whole pound.  Example: £32.30 should be rounded to £33.

It can take upto 24 hours for your funds to clear in our account.
International transactions can take upto 2-5 days.  Your order will not be shipped until funds clear at our account.
Please get in touch with us for International Transfer Details.

We accept Bank Transfer, MG, WU, PP (terms apply) and Cash Deposit at the bank.
All necessary wire information is included with your order confirmation, which is sent to you immediately after placing your order.  Please check your order confirmation email carefully for the instructions.

Please make sure you use the same name for your order and the payment. If you are using account with different name to an order placed, please do send us a screen shot of donation sent or inform us by email. This way you will avoid your order being shipped delayed.

If in an unlikely event the package is not delivered to the customer’s chosen address and has been signed for, as shown on the tracker, the customer then should raise the dispute with the courier.  This is because, if we try to assist, as we have done in the past, the courier will simply refer us to the tracker and point out it was signed for, So the customer will have to take up the dispute with the courier and request a “denial of service” receipt, which shows that the courier acknowledges and accepts that it is their fault and the parcel was either lost or stolen. Once you get this and forward to us we can reship your order again.

Your Security Is Our Priority:
We don’t store any personal details for longer than 2 weeks apart from tracking numbers they are stored for 5 weeks. No personal information will be shared.

Products Damaged in Transit

We don’t take any responsibility for damaged products.

Returns:

We do not accept returns. By ordering from us, you fully agree with our Terms and Conditions.

Pharmaceutical Product:

All pharmaceutical product’s pictures are shown for illustration purposes only.  Actual products may vary, but all products are UK NHS pharmacy grade.