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General Frequently Asked Questions(FAQ)

How do I know your company is legit?

We have many happy customers and we have been going a long time now. Please check us out on Eroids largest anabolic community.

Where do you ship from?

All our orders are shipped from UK.

Do you have a minimum order amount?

You are welcome to order as little or as much as you like.

What are shipping costs?

It’s free in UK.

How can you sell at such great prices?

We buy in bulk direct from wholesalers and keep overheads low.

How do you ship?

We ship our products for free worldwide very discreetly.  Products are re-packed with extreme care and precaution, specifically to minimize shipment volume.  Our organization name or anything else that would imply pharmaceutical contents of the package is never used in our shipments.  The size of our packages are never larger than what would cause unnecessary suspicion.  If the order is too large to fit one of these packages, the order will automatically be divided into two or more packages.

How long is the whole process of ordering and shipping?

Order confirmation with instructions for how to make payment is sent to your e-mail address automatically and immediately after you submit your order.  Once payment is received, we process and dispatch your order within 24 hours max.  Shipping time will depend on various factors such as method of shipping, postal service efficiency, customs clearance, international transit, etc., which is why we can only give you an approximation based on our statistics and former experience.

How do I change my order after it has been placed?

Unfortunately, we do not make any manual changes or cancellations to pending orders.  Since the order process is entirely computerized, it is much faster, more efficient and less problematic to place a completely new order.  So, if you wish to make changes to your order, simply place a new order and disregard your former order number.  NOTE! Since order cancellations are not accepted once payment is received, you must make necessary order changes before payment is made.

Do I need a prescription to order?

No prescription is needed for any of the products that we ship.

How long does it take for shipment to arrive?

Air Mail estimated delivery time is 2-12 working days.

Delivery Delays:  Please keep in mind that there are a couple of possible situations that can occur with your order to cause possible delivery delays.  An international shipment normally passes through the local and national postal service in the country of origin, then exportation, as well as shipment transfer through ports of exit, transits to destination country with international postal service, importation in destination country (customs clearance), and finally reaches the local and national postal service in the destination country.  Each successive step has an impact on the delivery time.  Even if the majority of these steps are successfully executed in a timely manner, inefficiency or temporary inactivity during any single step is enough to extend delivery time over the usual and allotted time frame.

Is a signature required?

Postal service may occasionally require it and if you are not at home the postal service will leave a card to advise you to pick up the parcel from your local post office.